How To Fix a Suspended or Disabled Google My Business Tutorial in Tamil
A suspended Google Business Profile (formerly Google My Business) can suddenly stop your business from appearing on Google Search and Maps, leading to lost calls, visits, and leads.
The good news?
Most Google My Business suspensions can be fixed if you follow the right steps.
What Does Google My Business Suspension Mean?
When your Google Business Profile is suspended:
- Your business stops showing on Google Search & Maps
- Customers cannot find or contact you via Google
- You may see a “Suspended” or “Disabled” status in your dashboard
Suspension does not always mean permanent removal.
Types of Google My Business Suspensions
1. Soft Suspension
- Profile is visible in dashboard
- Not visible publicly on Google
- Most common & easier to fix
2. Hard Suspension
- Profile removed from dashboard
- Serious policy violation
- Requires careful reinstatement request
Common Reasons for Google My Business Suspension
Google suspends profiles mainly due to policy violations.
Top Reasons:
- Keyword stuffing in business name
❌ “ABC Digital Marketing Agency Chennai Best SEO” - Fake or virtual office address
- Address mismatch with website
- Duplicate business listings
- Incorrect business category
- Suspicious edits or frequent changes
- Violating service-area business rules
Even small mistakes can trigger suspension.
How To Fix a Suspended Google My Business Account
Step 1: Identify the Suspension Reason
- Check your email from Google
- Open Google Business Profile dashboard
- Look for policy violation messages
Don’t submit reinstatement blindly.
Step 2: Fix All Policy Violations (Very Important)
Before applying for reinstatement, correct everything:
✔ Fix Business Name
- Use real-world business name only
- Remove keywords, locations, or slogans
✔ Fix Address
- Use a real, staffed location
- Remove virtual or fake addresses
- Hide address if you’re a service-area business
✔ Fix Website Details
- Business name, address, and phone must match
- Website should clearly show business info
✔ Remove Duplicate Listings
- Delete or merge duplicate profile
Step 3: Collect Proof Documents (If Required)
Prepare documents such as:
- Utility bill
- Business registration certificate
- GST certificate
- Rental agreement
- Shop signboard photo
Documents must match your profile details.
Step 4: Submit Reinstatement Request
- Go to the Google Business Profile Reinstatement For
- Enter registered email ID
- Provide business details
- Upload supporting documents
- Explain changes clearly and honestly
Review time: 3–14 business days (sometimes longer)
Step 5: Wait for Google’s Response
- Google may:
- Reinstate your profile
- Ask for more information
- Reject the request (rare if fixed correctly)
Don’t submit multiple requests repeatedly—it delays approval.
Real-Life Example
Example: Local Digital Marketing Agency
Problem:
- Business name had keywords + city
- Virtual office address used
Action Taken:
- Corrected business name
- Removed address and switched to service-area business
- Submitted proper documents
Result:
- Profile reinstated in 6 days
- Rankings restored gradually
- Leads resumed
What NOT To Do After Suspension ❌
- Don’t create a new profile immediately
- Don’t submit fake documents
- Don’t keep editing profile during review
- Don’t spam Google support
How To Avoid Future Suspensions
- Follow Google Business Profile guidelines strictly
- Use exact real-world business name
- Keep address & NAP consistent
- Avoid frequent unnecessary edits